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Business Phone Blues

I work for a specialty after market auto parts retailer. We have no showroom, so around twenty percent of our business comes from the Internet while eighty percent comes from the telephone. We send out catalogs to those who request them or anyone who has placed an order in the last year. We also advertise in the back of automotive magazines. Needless to say, telephone sales are truly the lifeblood of our business. As of late, however, I've been wishing that weren't the case. My company's busin........ Read More

Don't Go Cheap When Installing New Business Phones

I recently replaced my business phone system to accommodate an increase in the volume of calls I was receiving. I own a car rental franchise and needed to have new lines and new phones installed to go along with the new customer service representative I needed to hire. By taking care of my customers and keeping my vehicles clean and available, I was able to build my business and force the closure of one of my two nearby competitors. The resulting influx of customers meant I needed to act fast in........ Read More

Used Phones For The Small Business

I recently updated the phone system for my business. We're a small company with just a handful of employees in an office about the size of a two car garage. We do a lot of business over the phone and although we could handle the call volume with our old system, I still felt (and was informed many times) that it was antiquated and hard to use. I knew it needed to be brought up to speed so I consulted my employees and asked them to list the features that they felt would improve productivity and ma........ Read More

Business Phones Keep Up With Changes In Technology

The basic premise that defines a business phone has been simple and well stated for many years. Business phones, unlike home telephones, need to be able to handle a large call volume and provide functionality that is useful to the end user. This usually includes the ability to field several calls at the same time, put people on hold when necessary, and direct phone traffic to wherever it needs to go. Business phones have accomplished these tasks with flying colors going all the way back the earl........ Read More

Tips On Purchasing Business Phone Systems

After recently updating our office phone system, I have a few pieces of advice to share about purchasing an office phone system. We thought we did enough research to make this a simple purchase and installation, but found out later that we really had little idea of what we were getting into. This, in itself, wouldn't be so bad, but the phone supplier we went with flatly refused to help us out after the sale. We ended up having to contact another vendor for the information we needed to make our n........ Read More

Choosing A Business Cell Phone And Plan Quick And Dirty

Are you frustrated with all the choices you have to make when choosing a business cell phone and service plan? It doesn't have to be complicated. Assuming you aren't looking for the latest ubergizmo cell phone, the following three steps are all you need to help you pick the cell phone that's right for your business. Step One: Figure Out the Cell Phone Coverage You Need Step one involves figuring out where you are going to be using your new cell phone. Do you work in the city or the country? ........ Read More

Different Telephone Number Options For Uk Business

As a UK business owner, before you choose any telephone option, you want to make sure you have all the facts about different telephone number options for UK business owners. The good news is that you have many different options available to you, which means more choices and more chances to save money for your business. After all, you are in business to make money, not necessarily spend a great deal of it. What different telephone number options for UK business owners do you have? Freephone........ Read More

Special Considerations For Small Business Phone Systems

Small businesses have special needs, especially in comparison to larger, more established companies. The term "small business" often really refers to "new business", in that many small businesses that have been around for a while are as large as they are likely to ever become simply because of the type of business they are. Some small businesses, however, are destined to become large businesses. These companies in particular need to weigh the considerations of their unique situation when purchas........ Read More

Replacing And Upgrading Business Phone Systems

Business phone systems can be simple or complex, depending on the number of lines and desk units to be installed. With a little forethought, purchasing a business phone system can allow you to have an expandable platform that is easily capable of handling the growth your company may experience. Many business phone manufacturers make equipment that is only useful within their product line. For this reason, it is essential to examine what products are offered to make sure that your needs will be m........ Read More

Taking Business Phone For Granted

Located in Manhattan, my company occupies a small space in the basement of a upper east side brownstone. Because the space is so limited, we store our servers and phone equipment in the boiler room. I know what you're thinking, and you're absolutely right. It's not a good idea to put your most expensive equipment in a tiny room that feels like the foyer to hell. When we set up shop over a year ago, we thought the same thing. Unfortunately, the rental price of a property in Manhattan that was ........ Read More

Trunk Study For Business Phone System Helped My Business

By: Todd Lokken I am the owner and manager of a trucking repair company located in the mid-west. My business provides tractor-trailer repair services both in-house and on the road for owner/operators who are in transit. I say "in transit" because a large portion of our business comes from trucks which have broken down on the road. We travel over 200 miles in all directions to get them up and running as fast as we can. Additionally, we offer diagnostic services and preventive maintenance such........ Read More

My Experience Buying A Business Phone System

As the office manager for a small insurance company, one of the many duties I perform is purchasing. This normally involves stopping off at the local office supply store for pens, paper clips, printer paper, ink and toner. In other words, I'm not exactly entrusted with making high level, crucial decisions when it comes to purchasing. In fact, we used to have one of the secretaries do it. Unfortunately, when she retired, the onus fell on me. Because of this, I was somewhat surprised when word ca........ Read More

Handling The Purchase Of A Business Phone System

Purchasing a business phone system is not an easy endeavor, but with the right mind set and a little knowledge about business telephones, you can find a viable, budget friendly solution to your business' communication needs. One of the first decisions you will need to make is whether or not to go with a key system or a Private Branch Exchange (PBX) system. Depending on how many individual stations you need and how rapidly you expect your company to grow, one of these two options should fit the b........ Read More

The Look Of Modern Business Telephones

Modern business telephones have come a long way from where they started, both technologically and esthetically speaking. Looking at some of the previous offerings from days gone by, I am reminded that the business world is one of form over function. In other words, business phones are engineered to simply to work reliably and for long periods of time, not to look pretty. Still, there is very little charm, even from a nostalgic point of view, in older business telephone systems. Thankfully, the p........ Read More

The Shelf Life Of A Small Business Phone System

Nothing lasts forever, or so they say. This can be especially true when it comes to small business phone systems. Most experts will tell you that the average life of a business phone system is five to seven years, although this can vary greatly depending on the type of business and what sort of growth they have experienced within that time frame. A company that is rapidly expanding will likely out grow an existing phone system, provided they are unable to expand it sufficiently, within a short a........ Read More


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